Evaluation of Shymkent City Comfort
Tilda Publishing
Telephone Survey Report
The data was collected by telephone survey in Kazakh and Russian languages in November 2018 by request of PF Urban Forum Kazakhstan. The project was implemented in collaboration with the Demoscope Public Opinion Bureau (International Journalism Center MediaNet) with the support of the Konrad Adenauer Foundation in Kazakhstan. The survey respondents totaled 400 Shymkent residents.

We were interested to know how Shymkent people assess the comfort of urban environment, how convenient public transport in the city was, which cultural facilities they visit in their free time, and how the status of a city of republican significance influenced the introduction of human centric approaches to the development of urban environment.
The overall assessment of the convenience of the urban environment for pedestrians was quite high, although among the main problems of Shymkent, respondents named the key factors of pedestrian comfort, the work of public transport and the state of the pavements.

Assessments of walkability correlate with gender and age: more often, middle-aged (30-39), pre-retirement (50-59) and retired (over 60) persons consider the city as "uncomfortable".

The quality of public transport was a concern for middle-aged people (30-39) of both sexes, but especially for women, older men complained less often (50-59).

Men and women perceived the urban problems and prioritized them differently: women were more concerned about the environment, while men tended to focus more on sidewalks conditions and leisure options.

The older the respondent, the more often he or she would spend leisure time at home, and less often in a cafe or a shopping center.

Only about quarter of respondents referred parks and squares, i.e. the actual city space, to places of leisure.

Urban activism correlates with gender and age: more often than others, men of middle (40–49 years old) and retirement age (over 60) were ready to contribute to city initiatives.